Acceptance of Terms
Use of Our Services
2.1 User Accounts
Users can log in using their email addresses. We use a one-time passcode system for authentication and do not store passwords. We only collect personal information from users who are selling or buying a property through us. For other users, we do not store any other personal information.
2.2 Property Listings
Property listings on our platform are sourced from estate agent websites and other third-party sources. We do not guarantee the accuracy, completeness, or reliability of the property information provided.
2.3 Communication with Professionals
Users can communicate with renovators, solicitors, retrofitters and other professionals through our platform. We do not guarantee the availability, suitability, or quality of any professional services.
2.4 AI-Generated Content
Some content on our platform is generated through artificial intelligence. We strive for accuracy but do not guarantee the completeness or reliability of AI-generated content.
User Obligations
3.1 Accurate Information
You agree to provide accurate and complete information when using our services.
3.2 Compliance with Laws
You agree to use our services in compliance with all applicable laws and regulations.
3.3 Prohibited Activities
You are prohibited from using our services for any unlawful purpose or any purpose prohibited by these Terms and Conditions.
Privacy and Data Collection
4.1 Analytics and Logging
We collect user usage information in the form of analytics and logging to improve our services. By using our services, you consent to this data collection.
4.2 Personal Information
We do not store personal information unless you are selling or buying a property through us. In such cases, the collected information will be used solely for the purpose of facilitating the sale.
Limitation of Liability
Unlocked Homes is provided "as is" and "as available." We make no representations or warranties of any kind, express or implied, regarding the operation of our services or the information, content, or materials included.
We will not be liable for any damages of any kind arising from the use of our services, including but not limited to direct, indirect, incidental, punitive, and consequential damages.
Indemnification
You agree to indemnify and hold harmless Unlocked Homes, its officers, directors, employees, agents, and third parties, from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorney's fees, arising out of or in any way connected with your use of our services.
Modifications to Terms
We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our services after any changes constitutes your acceptance of the new Terms and Conditions.
Termination
We reserve the right to terminate or suspend your access to our services at any time, without notice, for conduct that we believe violates these Terms and Conditions or is harmful to other users of our services.
Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the UK. You agree to submit to the exclusive jurisdiction of the courts located in the UK for the resolution of any disputes.
Contact Information
If you have any questions about these Terms and Conditions, please contact us at team@unlocked.homes